Skip to main content
Beachball3000
Contributor ⭐️⭐️⭐️
June 25, 2021
Released

Product Area as mandatory on Idea creation page

Related products:CC Ideation
  • June 25, 2021
  • 38 replies
  • 499 views

When on the Create new topic page, how can one make the Product Area not an option but a mandatory field? Wonder if giving creative control over this page can/will be around the corner?

 

Thanks!

 

38 replies

Johnk
Helper ⭐️
January 30, 2025

​@atwhite looks like mine is working now on the front end.

atwhite
Helper ⭐️⭐️⭐️
January 30, 2025

​@Johnk Thanks for the update! Mine is not yet working. Did you have to submit a ticket?

Sudhanshu
Gainsight Product Manager
January 31, 2025

​@atwhite ​@Johnk Thanks for letting us know. We are looking into it as a priority.

Sudhanshu
Gainsight Product Manager
January 31, 2025

​@Johnk Can you please check now if its working?

atwhite
Helper ⭐️⭐️⭐️
January 31, 2025

​@Sudhanshu It is now currently working for us—thank you! However, I can see the experience potentially being confusing for users. 

The Title and Description fields indicate they are required, and Tags are listed as optional, but the Product Area field doesn’t say either. Can we update this in Phrases?

Additionally, when attempting to submit after leaving a required field blank, the error message simply says “Something’s gone wrong.” This doesn’t provide helpful guidance.

Can we update?

 

Sudhanshu
Gainsight Product Manager
January 31, 2025

​@atwhite yes Ofcourse. That’s great feedback. We will fix it as soon as we can.

Sudhanshu
Gainsight Product Manager
February 25, 2025

​@atwhite This is fixed now. Users will see “Mandatory” in front of product areas dropdown and the error is more descriptive now saying “Please select a product area”.

atwhite
Helper ⭐️⭐️⭐️
March 5, 2025

​@atwhite This is fixed now. Users will see “Mandatory” in front of product areas dropdown and the error is more descriptive now saying “Please select a product area”.

​@Sudhanshu Awesome, thank you!