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Product Updates Summary Text formatting

Related products:CC Product Updates
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The product updates summary currently pulls in the content from the article into a block of text and can be confusing to the the user. To improve the user experience, it would be nice if the summary could pull in the formatting from the article.

3 replies

atwhite
Forum|alt.badge.img
  • Contributor ⭐️⭐️⭐️
  • 15 replies
  • May 2, 2024

Agreed! Alternatively, an additional field when creating the article to provide an excerpt or summary sentence or two that could be used on the main feed, rather than pulling the content from the article itself. 


Sudhanshu
  • Gainsight Product Manager
  • 174 replies
  • June 11, 2024
New IdeaOpen

Sudhanshu
  • Gainsight Product Manager
  • 174 replies
  • June 12, 2024

@madeleine.dang Thanks for your suggestion. We appreciate your feedback, and we'll keep this idea open to gather more feedback from the community.


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