Skip to main content
madeleine.dang
Contributor ⭐️
May 2, 2024
Open

Product Updates Summary Text formatting

Related products:CC Product Updates
  • May 2, 2024
  • 3 replies
  • 26 views

The product updates summary currently pulls in the content from the article into a block of text and can be confusing to the the user. To improve the user experience, it would be nice if the summary could pull in the formatting from the article.

      3 replies

      atwhite
      atwhite
      Helper ⭐️⭐️⭐️
      May 2, 2024

      Agreed! Alternatively, an additional field when creating the article to provide an excerpt or summary sentence or two that could be used on the main feed, rather than pulling the content from the article itself. 

      Sudhanshu
      Sudhanshu
      Gainsight Product Manager
      June 11, 2024
      New Idea→Open
      Sudhanshu
      Sudhanshu
      Gainsight Product Manager
      June 12, 2024

      @madeleine.dang Thanks for your suggestion. We appreciate your feedback, and we'll keep this idea open to gather more feedback from the community.

      Terms & ConditionsAccessibility statement