Skip to main content
New Idea

Programs should be able to be scheduled/sent multiple times a day instead of once

Related products:CS Journey Orchestrator, Email & Notifications
marie_wilkerson
jean.nairon
jessie_brainerd
sarah_couch
joseph_siudzinski
+12
  • marie_wilkerson
    marie_wilkerson
  • jean.nairon
    jean.nairon
  • jessie_brainerd
    jessie_brainerd
  • sarah_couch
    sarah_couch
  • joseph_siudzinski
    joseph_siudzinski
  • sarah_post
    sarah_post
  • karen_adornetti
    karen_adornetti
  • elaine_cleary
    elaine_cleary
  • heather_hansen
    heather_hansen
  • jennifer_bruno
    jennifer_bruno
  • linus_araque
    linus_araque
  • godwin_saldanha
    godwin_saldanha
  • jen_pakravan
    jen_pakravan
  • kristenl
  • davebrown2242
    davebrown2242
  • bradley
    bradley
  • Sashank Goparaju
    Sashank Goparaju

Currently, a Program JO can only be scheduled to sent once a day. We would like for things like emails to go out multiple times a day as the information that is used to Filter our Participants is updated constantly, meaning there is often a 24 hour delay before they are picked up and sent the email.

 

Primary use case in my situation is a Welcome/Kickoff Email for new customers.

2 replies

kstim
Forum|alt.badge.img+6
  • Helper ⭐️⭐️
  • 240 replies
  • December 5, 2023

@cwhitley I strongly agree with this ask! As a workaround, you could always use events and tie that to a rule through the Call External API action, so that each time the rule runs, the JO program is also triggered. Looks like there is a similar post on this below:

 


vmallya
Forum|alt.badge.img
  • Gainsight Employee ⭐️
  • 48 replies
  • May 30, 2024
The following idea has been merged into this idea:

All the votes have been transferred into this idea.

Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings