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Gainsight Employee ⭐️⭐️
June 24, 2020
Released

Provide access to the "Allow Contact Me" data in the Survey Analytics and CSV Download for non-NPS Surveys

Related products:PX Analytics
  • June 24, 2020
  • 3 replies
  • 136 views

Submitting on behalf of a PX customer…

 

“Allow contact me” is visible for NPS, Boolean, Rating, and CES surveys in PX Survey Analytics and the CSV downloads, but not available for Multi-question surveys.  The only way to get this data is by using the REST API method “EngagementViewEvent”.

 

 

3 replies

Contributor ⭐️⭐️⭐️
June 26, 2020

This seems valuable as part of a comprehensive GDPR / CCPA feature set.

broghanzwack
Contributor ⭐️⭐️⭐️⭐️⭐️
January 8, 2024
New Idea→Released
broghanzwack
Contributor ⭐️⭐️⭐️⭐️⭐️
January 8, 2024

The ‘Allow Contact Me’ field is now available as a boolean on both the Multi-Question survey page and its CSV export.