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mmarques
mmarques
Helper ⭐️⭐️
June 14, 2023
Released

PX engagement analytics should show "triggered by" in first-level drill down

Related products:PX Analytics
  • June 14, 2023
  • 4 replies
  • 45 views

When I view the analytics for a specific engagement, I’m happy to see the completion rate and to see some of the data about views, CTA, etc. 

 

However, I was surprised that when I click into any of the steps, I see much more detailed information that would be helpful before clicking into steps. Especially, because dialogs have no steps.

Can you show “triggered by” without needing to drill into steps? 

    4 replies

    broghanzwack
    broghanzwack
    Contributor ⭐️⭐️⭐️⭐️⭐️
    January 8, 2024

    Hi @mmarques - I’m happy to report that ‘Triggered By’ was added as a default column in our Q3 Engagement step path update (screenshot).

      broghanzwack
      broghanzwack
      Contributor ⭐️⭐️⭐️⭐️⭐️
      January 8, 2024
      New Idea→Released
      mmarques
      mmarquesAuthor
      Helper ⭐️⭐️
      January 8, 2024

      Thank you!

      mmarques
      mmarquesAuthor
      Helper ⭐️⭐️
      January 8, 2024

      Hi @mmarques - I’m happy to report that ‘Triggered By’ was added as a default column in our Q3 Engagement step path update (screenshot).

      I took a look at our analytics, and I see that “Triggered By” for some engagements, but not others. I see these analytics for some guides, but not all. And I do not see “Triggered By” for sliders or dialogs. 

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