Skip to main content
ikranjcec
ikranjcec
Contributor ⭐️⭐️⭐️
September 27, 2019
New Idea

PX + Slack integration

Related products:CS Data Management & Integrations
  • September 27, 2019
  • 3 replies
  • 89 views
Hi,

we enabled PX + Slack integration, to receive real time notifications when we receive NPS or CES score. As an idea, it would be awesome to filter what notifications to receive - e.g. only detractors for NPS, or only ones that gave 1-3 score, or for feedback to fw only issue type.

@link_black @mickey

      3 replies

      link_black
      link_black
      Gainsight Employee ⭐️⭐️
      October 3, 2019
      @shira

      -- Link
      Fernanda
      Contributor ⭐️
      May 6, 2022

      This would be ideal! In our case we wish we could filter by score and user type. 

       

       

      Jessica1989
      Jessica1989
      Contributor ⭐️⭐️
      May 6, 2022

      This enhancement would truly benefit our company as well as we are trying to be as efficient as possible and starting to reach out to all our detractors with comments. Therefore, it would be great to filter this so we dont need to look through every single NPS score received. Thank you!

      Terms & ConditionsAccessibility statement