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rachelhibbardtmo
Contributor ⭐️⭐️⭐️⭐️
February 17, 2023
New Idea

Question Answer Scoring: Select Score

Related products:CS Surveys & NPS Management
  • February 17, 2023
  • 1 reply
  • 39 views

Suggestion to make the Select Score field for configuring answer scoring for questions to be a numeric, type-able field, instead of a 201 value picklist ranging from -100 to 100. It is much easier for people to type a number than to scroll through a list of 201 numeric values.

I had 10 questions with 4 answers to configure with scores 1-4. It took at least twice as long to fiddle with this picklist than it would have been to type a number.

1 reply

alizee
VIP ⭐️⭐️⭐️⭐️⭐️
February 22, 2023

Would be great if the question score was captured in survey scores as well (it’s not unless it’s an NPS) 😭

The most expensive part of building is the mistakes. That's true in construction. Not so much in CSOps. So ask questions, make mistakes and learn. All views expressed here are my own.