Refresh Button on 360-Level Cockpit

Related products:CS Cockpit & Playbooks

Forum|Forum|4 years ago
October 26, 2021
6 replies
51 views

Similar to the refresh button on the Timeline, it would be very helpful to have a refresh button for the Cockpit section on the 360. Use case: if I add a follow up task to a Timeline activity and then go to the Cockpit to add more details to it, it is not yet there; the entire page must be refreshed in order for it to appear. No bueno.

sarahmiracle

VIP ⭐️⭐️⭐️⭐️⭐️

Strongly agree -- a built-in refresh button would make for a smoother experience

Customer Success Systems Admin @ Amplitude, 3x Gainsight CS Ops Product Council Member

heather_hansen

VIP ⭐️⭐️⭐️⭐️⭐️

+1 Please and thank you!

Cornelia

Contributor ⭐️⭐️⭐️⭐️⭐️

Hey @gunjanm, thank you for posting on Community. Seems like a good idea for the followup task to show up on Cockpit instead of refreshing the entire page. Sounds like a great idea, however the PMs have to check the feasibility of this enhancement on their roadmap and get back to you.

sarahmiracle

VIP ⭐️⭐️⭐️⭐️⭐️

Circling back on this request -- I just had a couple of CSMs ask me if this was possible:

“Hey Sarah, we love the new dashboards and I love that I can just refresh the dashboard right within the page view. Can I do the same in my cockpit?

I told them there was already a request out there for this feature and that I’d let the community know their feedback! CSMs would love to see this request implemented as well as GS admins!

Customer Success Systems Admin @ Amplitude, 3x Gainsight CS Ops Product Council Member