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jvdc
Expert ⭐️
July 20, 2025
New Idea

Registration Approval: prevent users who are pending approval from accessing site

Related products:CC Users & Roles
  • July 20, 2025
  • 1 reply
  • 17 views

I think this is a necessary added feature for private sites

We can indeed limit visibility to community categories for registered users, but still when a user has made a registration request and is waiting for approval/rejection, that user can still have access to a bunch of elements:

  • user profiles and fields details
  • events
  • landing page

This creates some awkward access for some users who will eventually be denied access/an account...

1 reply

marekkoszlak
Gainsight Employee ⭐️
Gainsight Employee ⭐️
July 23, 2025

Hi Julien, I see how this can be unintuitive in some cases, thanks for sharing. I don’t have a specific timeline right now, but I’d like to - in general - take a closer look at the full registration flow (including pending/accepted/revoked states) to make it clearer and more intuitive. I’ll make sure this feedback is part of that discussion.