Skip to main content
angela_domenichelli
Contributor ⭐️⭐️⭐️⭐️⭐️
July 10, 2025
New Idea

Remove help text from Replace when using Write with AI

Related products:CS Write With AI
  • July 10, 2025
  • 1 reply
  • 16 views

Currently, when using Write with AI and using the “replace” function, all the help text is also copied into the email template.  This always needs to be erased.  Please provide help text outside of what is pasted into the email template.  In the screenshot below, the line break and anything below (Feel free to customize it further!) should not be inserted into the email template and is what I am referring to as help text.

 

 

1 reply

dayn.johnson
VIP ⭐️⭐️⭐️⭐️⭐️
July 15, 2025

This just makes errors more likely to happen (prompts, etc. added to templates).

We should really be able to more easily tweak the results – or re-prompt to get a revised output.

Staff CS Content & Comms Manager, 2x Gainsight CS Ops Product Council Member