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Gainsight Employee ⭐️
rvinny
Gainsight Employee ⭐️
November 2, 2020
New Idea

Removing relationship field from CTA View.

  • November 2, 2020
  • 4 replies
  • 144 views

Hi Team,

 

I have a customer wanting to remove the relationship field from the CTA View since they are not using relationships.

They do not have any relationships and doesn't have any relationship types configured either.

 

Adding an image from my demo.

 

So would it be possible to remove this or to have an option to disable it from the UI?

 

Please share your thoughts.

      4 replies

      phani_kumar
      phani_kumar
      Gainsight Employee ⭐️⭐️
      November 2, 2020

      Nice observation and it’s valid. 

        sai_ram
        sai_ram
        Expert ⭐️⭐️
        November 5, 2020

        Hi Team,

         

        I have a customer wanting to remove the relationship field from the CTA View since they are not using relationships.

        They do not have any relationships and doesn't have any relationship types configured either.

         

        Adding an image from my demo.

         

        So would it be possible to remove this or to have an option to disable it from the UI?

         

        Please share your thoughts.

        @rvinny It is not a mandatory field right? So user can Ignore while creating the CTA? I also agree with you. if users are not using Relationships we shouldn’t show it. This will be an enhancement request so changing this to idea. 

        Gainsight Employee ⭐️
        rvinnyAuthor
        Gainsight Employee ⭐️
        November 5, 2020

        @sai_ram Sure. Thanks.

        tracyhigginsyoung
        Contributor ⭐️⭐️⭐️
        November 11, 2020

        Agreed this would be useful

         

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