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Gainsight Employee ⭐️
March 10, 2021
New Idea

Removing the HTML Tags while loading with Real-time Rules

  • March 10, 2021
  • 4 replies
  • 140 views

Hi Team,
The cutsomer has reported issue like the HTML tags are being synced to the SDFC via Real-Time rule.
They are expecting we have certain option (Like Bionic rule) hence they can exclude those HTML tags while synced via Real-Time rule.

4 replies

rakesh
Gainsight Employee ⭐️
Lets put your data to work!
March 10, 2021

Hi Milan,

 

Thanks for this idea, I have added it to the backlog and will prioritize it as per the votes.

Helper ⭐️
July 16, 2021

+1 on this! 
@rakesh we are trying to sync the Summary field from GS to SF and can’t do it because of that.

krishna_reddy_k
Gainsight Employee ⭐️
Gainsight Employee ⭐️
November 15, 2021

It would great if we can prioritize this as we have multiple customers who reported this issue. Below are some sample tickets: 154027, 153705,153701. 

bradley
Expert ⭐️
November 16, 2021

+1 for feature parity requests