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andreammelde
andreammelde
Helper ⭐️⭐️
March 16, 2022
New Idea

Rename "Republish Now" to "Save" on JO when editing an active program. Very confusing

  • March 16, 2022
  • 9 replies
  • 303 views

“republish now” makes it seem like if I hit the button, that the program will go look to add new participants and run source queries, but really the action is just “save” the changes on the email template. I think the button should say “save” to be more clear

    9 replies

    ebell
    Gainsight Employee ⭐️
    ebell
    Gainsight Employee ⭐️
    October 25, 2022

    I agree with this sentiment. I have had Admins very hesitant to hit this button because they are afraid it will re-deploy the program. 

    Emily Bell, Sr. Enterprise Technical Support Analyst
      zdsiegert
      zdsiegert
      Helper ⭐️
      December 7, 2022

      I’d echo this….I always double check everything before clicking that scary button!

        heather_hansen
        heather_hansen
        VIP ⭐️⭐️⭐️⭐️⭐️
        December 7, 2022

        +1 definitely could use a wording update. 

          owbou
          Contributor ⭐️⭐️
          December 8, 2022

          Agree with comments above

            jbeker
            jbeker
            Contributor ⭐️⭐️⭐️
            April 11, 2023

            This wording needs to be updated to reflect what the user should do. It’s not correct the way it is written, and is sloppy programming. 

              Ariana.Orona
              Contributor ⭐️⭐️
              July 7, 2023

              I agree wholeheartedly that this button should be renamed. I am still hesitant to press it!

                jivanova
                Contributor ⭐️⭐️⭐️⭐️
                July 17, 2023

                I didn’t know what this button means, so I came here to find out. Please rename it.

                  sarahmiracle
                  sarahmiracle
                  VIP ⭐️⭐️⭐️⭐️⭐️
                  September 18, 2023

                  had to test out program functionality in sandbox to ensure that my Paused program that I needed to make a small config change to wouldn’t turn back to “Active” once I clicked “Republish” to save the change….(it doesn’t)….so, def want this button changed to Saved!

                  Customer Success Systems Admin @ Amplitude, 3x Gainsight CS Ops Product Council Member
                    DIshmael
                    DIshmael
                    Contributor ⭐️⭐️⭐️
                    October 26, 2023

                    Yes, my goodness...Please do!

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