Skip to main content
Gainsight Employee ⭐️
February 5, 2024
New Idea

Renewal centre: When we search for a product in the price book in Renewal Center while creating an opportunity, it searches only when there is an exact match with the start of the product.

Related products:CS Renewal Center & CSQL
  • February 5, 2024
  • 0 replies
  • 26 views

Hi Team,

Currently when we search for a product in the price book in Renewal Center while creating an opportunity, it searches only when there is an exact match with the start of the product. If we search for any other word (middle or last), it doesn't show. 

This is an expected behaviour with the initial design of the product where we are utilising the START_WITH criteria. It would be great if team can update the criteria to CONTAINS so that result will be shown even if we provide some part of the name.