Replace the Log to Timeline box at the bottom of Compose Email

My users are complaining about this as well.  Is there a way that it could only pop out if you click on it versus automatically popping up?  People don’t want to track every email that they send, so it’s quite a hinderance. 

Yes please to both suggestions: do not expand the side panel unless it is clicked, and PLEASE readd the Log to Timeline button in the compose window. Users dislike having to click it in the side panel.

From a CSM today: 

I noticed the recent Gainsight update in Gmail, and quite frankly I'm finding it more difficult to use. The previous version allowed me to easily sync emails, especially if I forgot to tick the box before sending.Is there a way to automate email syncing to Timeline?

Similar feedback from our CSMs as well: 

“I noticed the recent Gainsight update in Gmail, and quite frankly I'm finding it more difficult to use. The previous version allowed me to easily sync emails, especially if I forgot to tick the box before sending.Is there a way to automate email syncing to Timeline?”

@alliheller jinx

Sharing feedback from one of our CSMs today as well:

Today my gainsight plug in was logged out I logged back in and now the plug in is doing weird things like opening a window everytime I go to create an email (very annoying) and the little check box for "Log in Gainsight" in the actual email window is missing.

Syncing inbound emails also requires more unnecessary clicks. The sidebar seems to open every single time the GS sync button is used and you have to confirm with another click to finally log the activity. In the old version it only required a single click unless you had to manually select which record to attach it to. 

The main reason for using GS Assist is to log emails specifically. It’s great that you’re finding ways to incorporate more activity types but that can’t come at the cost of making it harder to log emails which are usually the highest in volume anyway.

There are too many things wrong with this to detail them all.  Please go back to what worked fine before.  My productivity has tanked and my annoyance w. GS has gone up.  Nobody on my team likes this.

My CSMs are not liking this change either! 

“This is annoying and it’s taking a lot of time to log emails. I preferred the previous version where I had less options [to log to the company through the pop-up], but easier way to log emails”

More feedback:

I think the GS update to add and email to the timeline update is worse. It's now a drop out pannel and more clicks. I would like all my emails with customers to be added vs me manually clicking add each time if possible, but the pervious way of just a check box I liked better