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rajasekhar_parasu
Gainsight Employee ⭐️
Gainsight Employee ⭐️
April 16, 2020
New Idea

Report changes were not reflected in quick insights

  • April 16, 2020
  • 3 replies
  • 49 views

Report changes were not reflected in quick insights.

 

For example

If a customer created a quick insight on a report. Later customer removed some field in the report builder it was not reflecting quick insght.

 

    3 replies

    gunjanm
    Expert ⭐️
    April 16, 2020

    Adding to this - not only was it not reflecting in Quick Insights in Slack, it also caused error: “An exception occurred.” with no error code. This led to two weeks of wasted time. Please prioritize this! 

    Gunjan
    shantan_reddy
    Gainsight Employee ⭐️
    Gainsight Employee ⭐️
    April 20, 2020

    @rajasekhar_parasu @gunjanm

    Currently, changes made in report builder do not reflect in quick insights.

    We are doing a revamp of the existing functionality, and once done, quick insights will stay in sync with reporting. This should be available around july. 

    gunjanm
    Expert ⭐️
    April 20, 2020

    @sroma keep in the loop on that ~July release!

    Gunjan