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jeremy_goldsmith
Contributor ⭐️⭐️
May 22, 2015
Parked

Report on "stale" scorecard measures

  • May 22, 2015
  • 27 replies
  • 405 views
Some of our scorecard measures (the ones that folks populate manually) have a validity period set, and if the measure is past it's validity period, an alarm clock icon shows on the measure. This icon only shows on the C360 view of the scorecard, but isn't available in a Dashboard view or in a Gainsight Report, as far as I can tell.

It would be great to be able to show which measures are "stale" so that our users could quickly and easily find which measures they need to update, and create some reports around this. I think all you'll need is a formula field on the Scorecard Fact object that compares the Score Last Modified Date field to the Validity Period field on the Scorecard Metric object.

    27 replies

    gunjanm
    Expert ⭐️
    May 10, 2021

    Is there any update on this?

    Gunjan
    shantan_reddy
    Gainsight Employee ⭐️
    Gainsight Employee ⭐️
    May 19, 2021

    @gunjanm We are revamping the mass edit report, and you can filter for stale scores in the report. 

    This feature will be available as part of horizon Analytics, which will be rolled out in a phased manner starting next month.

     

    Regards,

    Shantan

    gunjanm
    Expert ⭐️
    May 20, 2021

    @shantan_reddy does that mean that datapoint will be available in the MDA somewhere to use as a CTA trigger?

    Gunjan
    shantan_reddy
    Gainsight Employee ⭐️
    Gainsight Employee ⭐️
    May 25, 2021

    @gunjanm  Unfortunately it is currently not possible to use this in rules, since the join operation is not straightforward. The computation happens real-time. We will enhance our data model to make it accessible in the future.

    sacha
    Contributor ⭐️⭐️⭐️⭐️⭐️
    January 9, 2024

    This would still be cool

    ChiragJ
    Gainsight Employee ⭐️
    Gainsight Employee ⭐️
    January 9, 2024

    We don’t have any near term plans to introduce a field in our object to just filter measures with stale scores. Users can currently apply Filter on Measure score to see the Stale scores or can also use In Line Filter to show values with Stale measure scores. 
     

     

    ChiragJ
    Gainsight Employee ⭐️
    Gainsight Employee ⭐️
    January 9, 2024
    New Idea→Parked