Skip to main content
darkknight
Expert ⭐️
October 25, 2019
Released

Report on Timeline Comments?

Related products:CS Timeline & Activity Tracking
  • October 25, 2019
  • 32 replies
  • 778 views

I’m trying to determine if my CSMs are leveraging the Comment function in Timeline.  I don’t see a way to pull comments into an Activity Timeline report.  Is this possible?

 

Timeline entry with comments

 

Activity Timeline report grouped by Subject

 

32 replies

phani_kumar
Gainsight Employee ⭐️⭐️
January 22, 2021

Hi. First of all thanks for giving an option to create reports on Timeline Comments.

 

Just want to know, if we create a report it will show all types of Activity Type Comments or only specific to any Activity Type comments.

 

Thanks.

 

 

roja_kode
Helper ⭐️
January 22, 2021

You can create report on all types of activity. Activity Comments object has a lookup to activity timeline object, so it gives you all options to see comments belongs to which activity/account, etc.