Report on User Log in data

Forum|Forum|6 years ago
January 9, 2020
14 replies
646 views

It would be great if the user log in information found under user management was availalble as part of the User Object so that reports could be run on the data as well as action triggered.

Use case: Want to make sure that purchased Gainsight licenses are being regularly used. Want to make sure that my team are using the tool. Want to make sure we are getting value from the software.

karen_adornetti

Contributor ⭐️⭐️

I have a similar request for my customer where they would like to report on Gainsight Adoption %.

anna_james

Contributor ⭐️⭐️⭐️

Me too! I would be more self-sufficient by obtaining my own user data

sai_ram

Expert ⭐️⭐️

@sam_buddery valid use-case, will check with the product team and get back to you here.

U

uday

Contributor ⭐️⭐️⭐️⭐️

@sam_buddery @anna_james @karen_adornetti @sai_ram This is built, Now you can get the report of user login history. This would be released as part of Feb_RT. Thank you!

anna_james

Contributor ⭐️⭐️⭐️

@sam_buddery @anna_james @karen_adornetti @sai_ram This is built, Now you can get the report of user login history. This would be released as part of Feb_RT. Thank you!

Amazing! This will really help towards monitoring user adoption. Thank you!

R

rakesh_lingala

Helper ⭐️⭐️⭐️

Hello Everyone!

Happy to announce that your request has been considered and included as part of the v6.13 release. Admins can now set login preference to Gainsight NXT to see Gainsight Notifications received through an Email. This is applicable only to the Gainsight NXT customers connected through Salesforce Connector.

This feature is implemented in the NXT version only.

Thanks for posting!

HollySimmons

Helper ⭐️

@sam_buddery @anna_james @karen_adornetti @sai_ram This is built, Now you can get the report of user login history. This would be released as part of Feb_RT. Thank you!

Hi Uday

I can see this by reporting on the user login history object, however this has every login as a date-time stamp stored as a string. I would like to somehow extract the following from this;

Logins per day (per user)
Last login date (per user)

But don’t seem to be able to? Is there a solution?

Thanks,