Hear me out:
Even if you are running NXT there’s a good chance you are doing so through Salesforce. Some users may be on SF Classic, some may be on SF Lightening. If I want to share a link to a Gainsight page to another internal user (for example, a specific report, Survey Analytics Tab etc.,) the only way to do that is to either:
- Make sure you aren’t using SF Lightening
- Log back into SF and Gainsight (see step one) with Classic
- Copy the URL
Or, explain the breadcrumbs of where you want them to go, such as administration>Surveys>Survey Name>Analytics Tab. This bad, as you may be dealing with users that have different permission levels and also levels of confidence with the platform.
I would like some type of share button that generates a link to the current GS page/tab/feature I am on regardless of whether or not I am in Lightening, Classic or just NXT so I can just share that sucker with whoever needs it (internal users only) and be done in one step.