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alex_legay
Helper ⭐️⭐️⭐️
March 5, 2020
New Idea

Required CTA field on creation

Related products:CS Cockpit & Playbooks
  • March 5, 2020
  • 13 replies
  • 345 views

Right now you can mark a CTA field as mandatory for when you close but I got a request from a customer to have the requirement when you create a CTA manually. The use case is to have CSMs be required to enter or select a Product from a picklist when creating or updating of a CTA or Objective.

13 replies

AshutoshSingh
Gainsight Employee ⭐️
Gainsight Employee ⭐️
June 12, 2025

Thanks for checking in! ​@bradley  We’ve picked up this enhancement and tentatively planned to be available by Q2. Totally agree this is a must have foundational capability, and we're excited to finally bring it to admins !!

bradley
Expert ⭐️
June 12, 2025

Thanks for checking in! ​@bradley  We’ve picked up this enhancement and tentatively planned to be available by Q2. Totally agree this is a must have foundational capability, and we're excited to finally bring it to admins !!

Big if true! Any idea what the preview ability will look like? As in, our ability to kick the tires on it?

sarahmiracle
VIP ⭐️⭐️⭐️⭐️⭐️
August 14, 2025

​@AshutoshSingh any updates on this?

Customer Success Systems Admin @ Amplitude, 3x Gainsight CS Ops Product Council Member