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sarahmiracle
VIP ⭐️⭐️⭐️⭐️⭐️
May 16, 2024
New Idea

Required field option in Gainsight Home (GS Home)

Related products:CS C360 & R360 & P360
  • May 16, 2024
  • 1 reply
  • 42 views

In C360, when you make an attribute field editable, there’s an option for whether it’s “required” or not.

In Gainsight Home, there is no option for making it “required.”

 

Gainsight includes a “None” option on picklist values even if the admin does not add it themselves. In C360, you can avoid letting a user choose “None” by making it “required.” However if you include that same editable field in GS Home, the user is able to choose None as a value with no error. 

 

This is a huge issue for data governance and needs to be addressed!

 

1 reply

dayn.johnson
VIP ⭐️⭐️⭐️⭐️⭐️
May 17, 2024

 

This is a huge issue for data governance and needs to be addressed!

 

This! 👆

Staff CS Content & Comms Manager, 2x Gainsight CS Ops Product Council Member