+1Hi! We’ve recently launched our KB in the community (which is great), with our team creating 170+ articles in a little over a week.
I’d like to restrict these articles from showing up in the recently active feed, as they push all the questions way down the feed.
+1I'm curious to understand, do you think this is a recurring need or the issue only occurs when a large amount of KB articles are published?
Hi
Are there any work around here to prevent new knowledge base content to appear in the recently active feed?
Does hiding the KB category to user prevent it from being displayed in the active feed, or will it be in the active feed the moment we enable visibility of related categories?
Context: we have the same use case with the migration of more than 150 topics from Zendesk to Insided + regular article creation that will dilute community topics for weeks before it is pushed down the active feed.
Also, are there any plans for Insided to work on this? I can see this is something that was a complementary idea proposed last year about this too
+1FYI - Sadly the solution consisting in publishing a topic in a hidden category and then to move it to a visible category doesn’t work as the topic eventually ends up appearing in the “active feed” widget on the home page (it was worth trying though, thanks Kgastaldo).
+1Chiming in on this idea. I’d love the ability to restrict certain content from showing in the activity feed. In our case, we’d like to restrict Ideas from showing on the activity feed on our home page. Our customers are extremely active with our ideas portal and we’d prefer to have questions appear in the feed over ideas
We have just had this request as well from our product team. They would like to be able to publish patch alert content without is showing up in recent activity.
Thanks everyone for the continued feedback here.
For homepage feeds, it’s already possible to control which categories appear in the “Recently Active” tab by configuring category filters within the Tabs widget. This allows you to effectively exclude specific categories from that view.
That said, we’d like to better understand your use case:
• Is your request specifically about the homepage Recently Active tab?
• Or are you referring to the global “Recently active topics” page in the main Community navigation as well?
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