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Retain Learner Video Playback Rate throughout Course

Related products:Skilljar by Gainsight
  • August 27, 2025
  • 1 reply
  • 19 views

efoley
  • Contributor ⭐️⭐️

We receive many complaints from our learners about having to adjust the playback rate of each video. For example, if I like to listen at 1.25x, I have to do that for every video lesson as I progress through the course. Learners expect the system to retain their preference as they move from one lesson to the next. It’s tedious and time-consuming to make this adjustment one lesson at a time. Thanks for the consideration!

1 reply

  • Helper ⭐️
  • September 9, 2025

I am also receiving the same feedback, which negatively impacts our NPS scores.  When we purchased Skilljar four years ago, this was a big factor for us, but we were told that it was on the roadmap.