It would be extremely helpful to have the ability to set and send engagement emails for courses and Learning Paths retroactively. Currently, there’s no feature to send targeted emails to specific users, and since Skilljar Actions only launched earlier this year, we’re limited in how we can manage ongoing engagement.

Here’s the challenge we’re facing: we often set up custom Learning Paths for customers, and later they ask us to enable engagement emails for those same paths. However, users who registered early on never receive these emails, which creates a gap in communication and doesn’t make sense from a learner experience standpoint.

Having the option to send engagement emails retroactively would ensure all learners receive consistent communication, regardless of when they registered.