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Contributor ⭐️⭐️⭐️
January 25, 2021
New Idea

Rich Text Format for Rules Engine for Scorecards

  • January 25, 2021
  • 6 replies
  • 147 views

We would like the comments section in the Timeline entry for Scorecards which is periodically pushed through the Rules engines to show text that can be easily read.  Right now it pushes run-on sentences that makes for a poor user experience.  This may be a bug vs. Idea.  

 

    6 replies

    sai_ram
    Expert ⭐️⭐️
    January 25, 2021

    @tracyhigginsyoung Thanks for sharing this here. I will confirm with the product team and get back to you on this. 

    shantan_reddy
    Gainsight Employee ⭐️
    Gainsight Employee ⭐️
    January 27, 2021

    @tracyhigginsyoung You are use HTML tags to format your comments in Rules Engine. If you want line breaks, bold, etc, you simply need to add the appropriate HTML tags.

    We have plans for easier formatting functionality in the future.

    Contributor ⭐️⭐️⭐️
    January 27, 2021

    @shantan_reddy Can you give me an example of the coding that works for a line break in a rule?  

     

    shantan_reddy
    Gainsight Employee ⭐️
    Gainsight Employee ⭐️
    January 29, 2021

    @prakash_k @ramakrishna_medidha Can you please help tracy here?

    jeremy_johnston
    Helper ⭐️
    April 18, 2022

    @tracyhigginsyoung did you ever get anywhere with this? 

     

     @prakash_k @ramakrishna_medidha I’m interested in seeing more guidance/examples if you can provide them.

    -JJ
    johntrask_bt
    Helper ⭐️
    June 14, 2022

    Any update on when this will be in production? 

    JohnTrask