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Contributor ⭐️⭐️⭐️⭐️⭐️
January 18, 2022
Parked

Role Category statistics in Analytics

Related products:CC Analytics & Reporting
  • January 18, 2022
  • 4 replies
  • 49 views

Hi, we’d love to have Role Category statistics added to the User Dashboard https://cognite-en.insided.com/analyticsV2/dashboard/user so that we can push these numbers to Salesforce to work with Customer Success, our delivery organization and sales to onboard members to our community. We need to monitor and take action based on which user roles are signing up to ensure we get the traction we want in the various communities (our communities are targeting different user roles). We’re not able to utilize the data properly as it is today with the only option to export Excel lists, play with it, and push it manually to all relevant persons.  

4 replies

January 23, 2022

Don’t forget to vote for your own idea @Anitahg 

AnitahgAuthor
Contributor ⭐️⭐️⭐️⭐️⭐️
January 24, 2022

Thanks Scott:)

Helper ⭐️
May 6, 2022

hi @Anitahg, very sorry for the late response. Not sure if I understand exactly what is meant with Role Category statistics. I assume every new community member is assigned a custom role, and you would like to see the number of new registration per role? And my second question, if we would provide these numbers in the dashboard, what exactly would you do to push that to Salesforce?

Aleksandra
Gainsight Product Manager
June 11, 2024
New Idea→Parked
Aleksandra