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New Idea

Rules-generated Milestone should trigger notifications the same as manually created ones

Related products:CS Timeline & Activity Tracking
  • August 4, 2023
  • 1 reply
  • 28 views

jparker
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  • Contributor ⭐️⭐️⭐️⭐️⭐️

When a Milestone is created by an end-user, it triggers notifications as per Event Subscriptions > For the customers I follow > Activity created in the Notifications area of My Settings

 

It would be great (and consistent and intuitive) if rules-generated Milestones also followed this same behaviour — as they do for rules-generated CTAs

This current feature gap is also missing from the documentation

1 reply

kstim
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  • Helper ⭐️⭐️
  • August 4, 2023

+1! Would love other options to notify our users other than through CTAs or a JO program.