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New Idea

S3 credential reset enhancement- capture User & Date/Time

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angela_domenichelli
heather_hansen
spencer_engel
waynedilworth
bradley
+6
  • angela_domenichelli
    angela_domenichelli
  • heather_hansen
    heather_hansen
  • spencer_engel
    spencer_engel
  • waynedilworth
    waynedilworth
  • bradley
    bradley
  • sarahmiracle
    sarahmiracle
  • romihache
    romihache
  • alizee
    alizee
  • jparker
    jparker
  • dayn.johnson
    dayn.johnson
  • rsayed

christopher_sanderson
On the S3 config screen, you can reset the credentials.  However, if this is done, there is no way for a Gainsight admin to know who did this and when.  Not that it changes the fact that it was done, but it would be nice to be able to pinpoint the source and make sure it doesn't happen again.

2 replies

ashok_dugaputi
  • Helper ⭐️⭐️
  • 71 replies
  • December 5, 2016
Chris - Great suggestion!! We would definitely log this info and present it.

kevin_ly
Forum|alt.badge.img+1
  • Helper ⭐️
  • 76 replies
  • September 14, 2018
I have a customer reported their access key got reset as well, but we couldn't find the origin. I would also suggest from a UI standpoint to move the reset button further away, as it could be hit by accident being close to the preview button.

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