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New Idea

S3 credential reset enhancement- capture User & Date/Time

Related products:None
dayn.johnson
etc11b
Jagari Das
abby
jasonjones22
+2
  • dayn.johnson
    dayn.johnson
  • etc11b
    etc11b
  • Jagari Das
    Jagari Das
  • abby
    abby
  • jasonjones22
    jasonjones22
  • Sabin Brabb
    Sabin Brabb
  • SharonSalve

christopher_sanderson
On the S3 config screen, you can reset the credentials.  However, if this is done, there is no way for a Gainsight admin to know who did this and when.  Not that it changes the fact that it was done, but it would be nice to be able to pinpoint the source and make sure it doesn't happen again.

2 replies

ashok_dugaputi
  • Helper ⭐️⭐️
  • 71 replies
  • December 5, 2016
Chris - Great suggestion!! We would definitely log this info and present it.

kevin_ly
Forum|alt.badge.img+1
  • Helper ⭐️
  • 76 replies
  • September 14, 2018
I have a customer reported their access key got reset as well, but we couldn't find the origin. I would also suggest from a UI standpoint to move the reset button further away, as it could be hit by accident being close to the preview button.

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