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Ilan B
Ilan B
Contributor ⭐️⭐️⭐️⭐️
June 29, 2021
Released

Salesforce Integration Link/Button on user page

Related products:CC Integrations
  • June 29, 2021
  • 24 replies
  • 284 views

Hi There,

We have the Salesforce Integration set up.

It would be great, that when I go into a users page on the moderation page, there would be a link/button there that took me straight to their salesforce page (similar in functionality to the Zendesk integration, that when I open a ticket, I can then follow the ticket in Zendesk).

Thanks,

Ilan

    24 replies

    Show previous replies
    Anonymous
    January 7, 2022

    @xiaoyu-shen im seeing this change live now. Was it possibly missed as released in Q4?

      Ilan B
      Ilan BAuthor
      Contributor ⭐️⭐️⭐️⭐️
      January 10, 2022

      I also saw that the other day @Scott Baldwin. Thought it might have been a “silent release”.

      xiaoyu-shen
      xiaoyu-shen
      Helper ⭐️⭐️
      January 10, 2022

      Hey both @Scott Baldwin @Ilan B, this feature has been delivered just several days ago, and the team is now working on the product update to spread the word. :) 

      Aleksandra
      Aleksandra
      Gainsight Product Manager
      October 31, 2022
      Open→Delivered
      Aleksandra
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