Skip to main content
Contributor ⭐️⭐️⭐️⭐️⭐️
November 11, 2021
Discovery

Schedule product updates

Related products:CC Product Updates
  • November 11, 2021
  • 23 replies
  • 300 views

Hi, would it be possible to be able to schedule posts? Our tech writers publishing release notes and our documentation would in particular benefit from this feature. 

23 replies

November 17, 2021

@Anitahg you can schedule Articles, but not other content types. Maybe give that a try for your release notes and documentation needs (your tech writers will need access to Control to do this).

AnitahgAuthor
Contributor ⭐️⭐️⭐️⭐️⭐️
November 18, 2021

Thanks @Scott Baldwin sorry I should have been more precise here. My question is if it is possible to schedule Product Updates to go in the Product Updates section. Our tech writers have access to Control, but they miss the possibility to schedule posts. 

November 18, 2021

Ok, that’s not possible I believe. We don’t use Product Updates that inSided offers, and instead use a category with only employee permissions to post 

Cristina
Helper ⭐️⭐️⭐️
November 19, 2021
Updated idea statusNewOpen
November 19, 2021

@Cristina you may want to re-title this to “Schedule Product Updates”

DannyPancratz
VIP ⭐️⭐️⭐️⭐️⭐️
October 17, 2022

This is starting to become a pain point. Hope it gets considered for improvements sooner than later. 

FYI: I am no longer active in this community
October 17, 2022

@DannyPancratz just shift from product updates to a category and use articles which can be scheduled.

AnitahgAuthor
Contributor ⭐️⭐️⭐️⭐️⭐️
October 18, 2022

@Cristina any update on this idea? if it will not be delivered upon soon we will have to stop using this category and switch to a category and use articles as @Scott Baldwin suggests. 

Cristina
Helper ⭐️⭐️⭐️
October 18, 2022

Unfortunately, I do not have any updates on this request and I don’t foresee an opening in our planning short term to include this improvement. However, it does remain a high priority for us to fill this kind of functionality gaps, we just need to address first some underlying technical complexities. 

Chris Anderson
Helper ⭐️
October 18, 2022

Just to chime in, this feature would be very helpful for us as well. More info. on our use case if its helpful:

 

  • We now use Product Updates to announce all product releases
  • When we do quarterly launches (rolling up multiple releases typically), we have multiple communications about the releases scheduled to go live in a coordinated fashion (e.g., blog post, email, in-app messages, social, etc.)
  • Since most of the launch comms. reference the Product Update posts in the community for additional details, it’s challenging to now be able to schedule posts in advance AND to not have a URL for the posts in advance (not sure if these would be two separate features or combined); having the URL in advance would be very helpful, so we could include it in all of our other launch comms. that are scheduled
Connect with me on LinkedIn: https://www.linkedin.com/in/chrisanderson215/