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Scope Public Tags to Category

Related products:CC Community
  • February 19, 2026
  • 4 replies
  • 36 views

AndrewK

We’d like to suggest support for category scoped tags, in addition to (or instead of) globally shared public tags. A community supporting multiple products may share some high-level topics, but each product has unique terminology that doesn’t apply elsewhere.

 

Global tags quickly become noisy and less useful. When all tags are shared across the entire community:

  • Tags become overly broad or duplicated with slight variations
  • Users see irrelevant tags for products they don’t use
  • Moderation and tag hygiene become harder
  • Search and filtering lose precision

4 replies

Larry
Gainsight Employee ⭐️
  • Gainsight Employee ⭐️
  • March 20, 2026
New IdeaOpen

Larry
Gainsight Employee ⭐️
  • Gainsight Employee ⭐️
  • March 20, 2026

Heard and actively discussing this one in addition to an AI-generated tagging feature taking this into account. By the way, hi ​@AndrewK !!


AndrewK
  • Author
  • Helper ⭐️
  • March 23, 2026

Hey ​@Larry Thanks!!


Sudhanshu
  • Gainsight Product Manager
  • June 15, 2026
Updated idea statusOpenDiscovery