Search analytics without Google Analytics
Requesting support for search analytics directly within Gainsight CC’s analytics module or accessible via Gainsight’s API, as my company does not use Google Analytics. (In case it’s helpful context, we use an in-house tracking tool that’s unified across our products and all of our other sites, which is then reported using Preset.)
Ideally, searches performed both from the search results page and those entered on another page, such as the community home page, where the result was chosen from the dynamically populating dropdown menu, would be available. That second behavior is also described in this idea: