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tomasmouton
Contributor ⭐️⭐️⭐️⭐️
November 29, 2017
Discovery

See in control the changes on a topic or reply

Related products:CC Moderation
  • November 29, 2017
  • 6 replies
  • 78 views
Hello again!

I have another idea that I would like to share:
-> the possibility to see (on the back office) the changes that either the moderators or the users did on the replies.

For instance, the Google Play Console allows you to see it and it´s very useful to understand the full extent of a conversation.



What do you think guys?

6 replies

xiaoyu-shen
Helper ⭐️⭐️
December 21, 2020
The following idea has been merged into this idea:

All the votes have been transferred into this idea.
daniel.boon
Helper ⭐️⭐️⭐️
January 19, 2021
The following idea has been merged into this idea:

All the votes have been transferred into this idea.
inSided product alumnus
ranjan
Contributor ⭐️⭐️
February 25, 2021

Would it be possible to get an update on this idea from the inSided team?
Has there been any traction on your end to implement this? (i.e. Is it on the roadmap for this year? if so - what are timelines looking like? If no - can you provide some reasoning as to why not?)


This continues to pose challenges for those of us with multiple team members addressing escalations, as well as performing general admin duties. Often times it’s not as easy as just asking “who did this”, as a change may have been made days or weeks ago, and may be hard to recall. Other times the added effort chasing an answer down may not be worth the effort, but having the information readily available in the control view of a thread can help one better understand why certain actions may have been performed and influence next steps (or steps to avoid). 

Think Google docs and the “last edited by..” feature, or even competitive communities that show a log of all edits made or admin actions taken (i.e. post deleted, thread closed, best answer assigned, category changed, etc)  

daniel.boon
Helper ⭐️⭐️⭐️
March 4, 2021

Hey @ranjan - thanks for the question and for sharing more context about your challenges.

This idea is not currently planned on our roadmap. However, given it’s gathered a good amount of votes from a variety of customers, it’s something that we plan to investigate in order to better understand the feasibility.

inSided product alumnus
Larry
Helper ⭐️⭐️
February 20, 2026
Open→Discovery
Larry Imgrund || Senior Product Manager & Community Nerd
Larry
Helper ⭐️⭐️
February 20, 2026

While still not planned for the current roadmap, I want to re-emphasize that this is a problem I’m aware of and looking into.

Larry Imgrund || Senior Product Manager & Community Nerd