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Helper ⭐️
April 29, 2020
New Idea

Sending reports via Program

  • April 29, 2020
  • 2 replies
  • 101 views

Hi Team,

 

There is a limitation for the reports while sending it via program.A maximum of 5 columns and 20 rows will be displayed in the recipient email. When we try to add the report in the template the same will be shown as a indicator.Do we have any plans of increasing this limit so that customer can send more columns ?
 

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2 replies

phani_kumar
Gainsight Employee ⭐️⭐️
April 29, 2020

Hi Team,

 

There is a limitation for the reports while sending it via program.A maximum of 5 columns and 20 rows will be displayed in the recipient email. When we try to add the report in the template the same will be shown as a indicator.Do we have any plans of increasing this limit so that customer can send more columns ?
 

​

+100. Nice catchup. The final goal should send the entire data with all the columns which are available in the actual report which was used in the JO Program.

dan_wiegert
Gainsight Employee ⭐️⭐️
August 5, 2021

To add to this - could the ability for a report dataset that exceeds the 5x20 inline tabular report to be added as a CSV attachment be enabled automatically if a specific customer report payload exceeded the the 5x20 limit. That way, a sender could be confident that the customer was getting all of the relevant info from the report.

Dan Wiegert - Gainsight DCS