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Kati Viscaino
Contributor ⭐️
March 17, 2026
Open

Separate product lists for Product Updates and Ideas

Related products:CC Product Updates
  • March 17, 2026
  • 2 replies
  • 21 views

Right now, the same ‘Product Areas’ list is used for both Product Updates and Ideas, which is creating significant challenges for our team.

Our company’s Product Updates are designed to be high-level, so they require a more streamlined list of singular products. On the other hand, Ideas need to be structured much more granularly to properly capture and organize customer feedback.

As we prepare to bring 18 additional products into the Ideas module, this misalignment is becoming problematic. Product managers have raised concerns about the resulting experience and the long list of categories that will appear under Product Updates with little to no content. From a community perspective, this creates a poor and potentially confusing customer experience.

If it were possible to separate these lists in Control, allowing for distinct Product structures for Product Updates and Ideas, it would significantly improve both usability and overall experience.

    2 replies

    Larry
    Helper ⭐️⭐️
    March 20, 2026
    New Idea→Open
    Larry Imgrund || Senior Product Manager & Community Nerd
    Larry
    Helper ⭐️⭐️
    March 20, 2026

    Thanks for submitting this idea, ​@Kati Viscaino .

    We've reviewed it and appreciate you sharing the use case. We'll keep this idea open while we continue to assess interest and impact. Community feedback and voting will help guide next steps.

    Larry Imgrund || Senior Product Manager & Community Nerd