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HollySimmons
Helper ⭐️
June 1, 2020
New Idea

Set Display Name for Reports in Dashboard

Related products:CS Dashboards
  • June 1, 2020
  • 21 replies
  • 389 views

We have a number of different dashboards which ultimately have the same types of reports on them, but for different filters. I’d like to have the names of the reports which are shown on these dashboards as simple as possible, e.g. “Customer List”, “By Health”, “By Stage” but I cannot save multiple reports with the same name (to satisfy each dashboard view) so have to instead add extra information which is not needed in the dashboard view (as that’s implored via the dashboard name itself), and can often mean that the names for widgets are cut off due to the length. 

Ideally would be able to set a different display name for the report on the dashboard itself. 



 

    21 replies

    rakesh
    Gainsight Employee ⭐️
    Lets put your data to work!
    June 1, 2020

    Hi @HollySimmons, thank you for posting.

    A report can be added on a dashboard only once, this is due to the way other features in dashboard work. 

    In the redesign of reporting, we are adding the ability to add text widgets which can be used to describe a report or a dashboard to end-users. Will this solve the problem you are facing? PFA the pic below:

     

    HollySimmons
    Helper ⭐️
    June 1, 2020

    @rakesh thanks for your comment

    Yes not looking to add the same report to the same dashboard, I actually want to add a different report to a different dashboard but have the have them use the same name. 

    So for example we often want to display a “By Health” pie chart, and for each dashboard it appears on it’s actually a different report pre-filtered to just the customers we want to include. I can’t save them all as “By Health” so have to name them all differently, such as “Project X Customers By Health”, “Product Y Customers By Health”. For the smaller widgets this can mean the name actually gets cut off. 

    Ideally they would all just say “By Health” and then the dashboard name would explain the context (Project X, Product Y etc) 

    The ability to add text widgets is definitely useful but I feel in this case it’s just cluttering up the space (as they will see the title in addition to the text widget)

    rakesh
    Gainsight Employee ⭐️
    Lets put your data to work!
    June 16, 2020

    Understood @HollySimmons 

    Will add this to the roadmap and let you know if we pick this up

    heather_hansen
    VIP ⭐️⭐️⭐️⭐️⭐️
    October 22, 2021

    Bringing this back up.  As an Admin, I have a naming convention for reports so that it’s easy to sort/filter, etc, but I don’t really want that to be the display name of the report on a dashboard.  For example, I might name a report Management: Open CTAs, but I’d want the name to be something else on the dashboard like Open CTAs. (Note: that’s just a simple example.)

    Cornelia
    Contributor ⭐️⭐️⭐️⭐️⭐️
    October 29, 2021

    Hello all, as informed by the Product Manager this feature will need more upvotes to bring this to the top of our roadmap. Hence waiting on the same since the update is the same since the last post by Rakesh.

    sarahmiracle
    VIP ⭐️⭐️⭐️⭐️⭐️
    October 29, 2021

    Adding some love to this post! I brought this up in a HA Office Hours session with Spencer back in September. I want to employ standardization of report naming in our report builder for consistency & ease of organization, but then I want to have a different “alias” name for reports that I choose to add to dashboards.

     

    Just like we can have aliases for field names, we should have aliases for report names!

    Customer Success Systems Admin @ Amplitude, 3x Gainsight CS Ops Product Council Member
    matthew_lind
    VIP ⭐️⭐️⭐️⭐️⭐️
    October 29, 2021

    +1 to this.

    How I want to name reports for fast organization isn’t necessarily how I want the Report Name to display to end users. Often with a naming convention, the “interesting” part of the Report Name can be cut off because due to prefixes or other naming standards toward the beginning of the Report Name.

    There’s an analogy here to the re-labeling of fields within Reports, because the Gainsight field name may be ambiguous or just need a quick refinement for maximum clarity. Having that same functionality for a Report Name would be a win for admins (cleaner instances) and end users (clearer understanding of reports).

     

    Making people their best....currently disguised as a CS Ops Architect. How can I contribute to your success?
    Contributor ⭐️⭐️
    December 10, 2021

    Veritas also wants this enhancement.

    anirbandutta
    Expert ⭐️
    December 10, 2021

    @rakesh for the latest on this thread?

    It's an opportunity for engagement
    alizee
    VIP ⭐️⭐️⭐️⭐️⭐️
    December 10, 2021

    +1

    The most expensive part of building is the mistakes. That's true in construction. Not so much in CSOps. So ask questions, make mistakes and learn. All views expressed here are my own.