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Contributor ⭐️⭐️⭐️⭐️⭐️
November 30, 2021
New Idea

Show Participants that have NOT opened in Journey Analytics

  • November 30, 2021
  • 0 replies
  • 27 views

The Journey Analytics Dashboard shows Email Sent, Open, and Clicked. But there’s no good way to see who did NOT open or click. There’s a strong use case to give program managers or business owners that visibility so they can easily identify who needs to be retargeted! 

 

Currently, this would lie on the Admin to create a report through the AO object, which is not an efficient or scalable way to run programs.