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gunjanm
gunjanm
Expert ⭐️
June 3, 2021
New Idea

Show Rule Chain as Scheduled if it is by Event

  • June 3, 2021
  • 2 replies
  • 49 views

Current state: Rule Chains are allowed to be scheduled by a Basic Schedule or an Event. The card view of your active Rule Chains indicates a “Next Scheduled Run”; however, it will not show the chain as scheduled if it is by an Event. It will say “Not Scheduled”. Which is false. And makes me think I did something wrong, when I did not. 

    2 replies

    rakesh
    Gainsight Employee ⭐️
    rakesh
    Lets put your data to work!
    June 4, 2021

    Hi @gunjanm  

    Agree with your observation, will consider this for an update which is coming soon. 

      mattjensen
      Contributor ⭐️
      April 20, 2022

      I ran into this last week while cleaning up old rules.  Almost removed rules that were showing as “not scheduled” but were in fact part of a daily rule execution chain.  These should show as scheduled.  Do we have an update on build timeline based on last response from @rakesh?

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