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Wouldn’t it be a really cool user experience to “react” to timeline activity entries in Gainsight? In today’s digitally connected world, “reacting” to events/activities/messages/updates/what-have-you is even more common than actually typing out a reply or comment. It’d be a cool way to support cross-team collaboration in Gainsight, to see that the AM “thumbs-up”ed your entry, or that the VP of CS “loved” your verified outcome entry.

Vote conditional on my ability as an admin to report on it, because if this pops up I KNOW someone will want to use it as part of a KPI and/or workflow somehow.


Voted for this! 

I am surprised there are not more votes as I do not want to write a comment all the time if someone has tagged me in a timeline entry for me to acknowledge it