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logicalhare
logicalhare
Contributor ⭐️⭐️⭐️⭐️
March 15, 2024
Released

Sort dynamic content widget by posts with zero replies

Related products:CC Community
  • March 15, 2024
  • 9 replies
  • 125 views

We’d like to use the dynamic content widget to highlight posts in need of a reply. The widget currently allows you to feature posts with unanswered questions, but that shows posts with replies that haven’t been marked as the best answer. That is not as helpful as highlighting posts in need of true engagement.

    9 replies

    Sudhanshu
    Sudhanshu
    Gainsight Product Manager
    June 11, 2024
    New Idea→Open
    Daniele Cmty
    Daniele Cmty
    Helper ⭐️⭐️
    September 26, 2024

    Hi there, I think this is exactly in line with the following idea:

     

      Daniele Cmty
      Daniele Cmty
      Helper ⭐️⭐️
      September 26, 2024

      Thanks @Sudhanshu !

      Sudhanshu
      Sudhanshu
      Gainsight Product Manager
      November 28, 2024

      Hi everyone, We are excited to share that we’ve added an additional filter to the Dynamic Content widget, enabling you to feature any type of content with no replies. This should help surface unanswered posts and drive more engagement. We’d love to hear your feedback on how this works for you! 

      Looking forward to your thoughts! 

        Daniele Cmty
        Daniele Cmty
        Helper ⭐️⭐️
        November 28, 2024

        This is amazing ​@Sudhanshu ! I cannot wait to try it out!

        Sudhanshu
        Sudhanshu
        Gainsight Product Manager
        November 29, 2024

        Hey ​@Daniele Cmty! We had to revert the rollout due to a bug. It should be available early next week.

          Daniele Cmty
          Daniele Cmty
          Helper ⭐️⭐️
          November 29, 2024

          no problem ​@Sudhanshu, please let us know once it’s ready :)

          Sudhanshu
          Sudhanshu
          Gainsight Product Manager
          December 2, 2024

          ​@Daniele Cmty 0 reply filter is now available in Dynamic Content Widget.

            Sudhanshu
            Sudhanshu
            Gainsight Product Manager
            December 2, 2024
            Open→Released
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