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New Idea

Stage visibility in Customer Journey Widget

Related products:CS C360 & R360 & P360
  • July 24, 2025
  • 0 replies
  • 23 views

christian_auner
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Hi Community, Hi Gainsight Team,

 

We would love to see an enhancement for the Stage visibility in the Customer Journey Widget.

We have customers were the stage name is clearly visible, as they recently switched, like this example:

 

But if the customer stays in the same stage for a while we can’t see the actual stage name. Not as an overlay like in the picture before neither through hovering over the stage:
 

 

If would be helpful to have the stage name always as an overlay somewhere visible in the current view of the Customer Journey Widget.

 

This should hopefully be a quick improvement.

Happy to answer questions if needed.

 

Best,

Christian