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Contributor ⭐️
November 14, 2019
New Idea

Success Plan auto-close

Related products:CS Success Plans & Customer Goals
  • November 14, 2019
  • 13 replies
  • 293 views

The success plan should auto-closed once all associated objectives and tasks are closed. Currently, its a manual process.

    13 replies

    Helper ⭐️
    February 20, 2020

    I would be fine to even use Rules to trigger this, but that does not seem to be an option. Any workarounds?

    aditya_marla
    Helper ⭐️⭐️⭐️
    March 19, 2020

    Hi @krishnapatadia :

    Thanks for sharing this. We have plans to enhance the Success Plans action in rules engine to add more automation capabilities. We will consider the ability to close SP’s as well when we work on it

    HollySimmons
    Helper ⭐️
    April 27, 2020

    We’d also like to be able to close success plans via rules :fingers_crossed:

    Helper ⭐️
    April 27, 2020

    @aditya_marla is there a timeline of when the automation capabilities are rolling out? Any details what type of automation capabilities are coming would also be great to know.

    sagan_sherlin
    Helper ⭐️⭐️
    January 14, 2021

    @aditya_marla Any updates regarding this?  We’re starting to deploy success plans and when working on the rule to mass close out, I noticed it’s not an option.

    gunjanm
    Expert ⭐️
    January 15, 2021

    @jamieordway @lindseyyoung5 @ashleyyoung 

      
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    Gunjan
    sai_ram
    Expert ⭐️⭐️
    January 20, 2021

    @sagan_sherlin, @aparimala  and @gunjanm we have a plan to redesign the success plans, let me check whether this is included. 

    gunjanm
    Expert ⭐️
    January 20, 2021

    @sai_ram would love any insight on the redesign. I am sure we would be interested in any possible beta or product feedback loop too. We use Success Plans HEAVILY, @jamieordway leading the charge. 

      
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    Gunjan
    aditya_marla
    Helper ⭐️⭐️⭐️
    January 21, 2021

    Hi All,

    Giving the ability to close a Success Plan via rules is on our roadmap but I do not have an ETA as of now. I will keep you updated as and when we make any progress on this

    sai_ram
    Expert ⭐️⭐️
    January 21, 2021

    @sai_ram would love any insight on the redesign. I am sure we would be interested in any possible beta or product feedback loop too. We use Success Plans HEAVILY, @jamieordway leading the charge. 

      
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    @gunjanm I will let you know once the beta phase is ready.