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Expert ⭐️
September 29, 2023
Closed (Duplicate)

Success Plan Parity

Related products:CS Success Plans & Customer Goals
  • September 29, 2023
  • 9 replies
  • 116 views

Within playbooks it has the very amazing ability to clone a playbook from the global level to the Company or relationship level and vice versa.

 

It even gives you the ability to change the CTA type incase you need to move it.

 

 

 

 

Success Plans has nothing like this. You can’t clone or move templates. At the enterprise level I could have 4 different rel types that are security related and a bunch of different other products. If I am trying to keep things out of view/segmented and bring on another security product I have to manually create all the templates for my security product for my brand new one.

9 replies

WayneAuthor
Expert ⭐️
September 29, 2023

 

 

bradley
Expert ⭐️
October 3, 2023

@anirbandutta maybe we get this into an idea so folks can vote?

anirbandutta
Expert ⭐️
October 16, 2023

Thank you. Done.

It's an opportunity for engagement
mpatra
Helper ⭐️
November 17, 2023

@anirbandutta ,

 

Can we merge this idea with 

I have posted updates on the above post.

 

Thanks,

Monica

Monica Patra | Senior Product Manager| Gainsight
anirbandutta
Expert ⭐️
November 17, 2023
Updated idea statusNo Status→CLOSED (DUPLICATE)

Idea merged into:

https://community.gainsight.com/ideas/clone-objective-templates-41582 


All the votes from this idea have been transferred.

It's an opportunity for engagement
WayneAuthor
Expert ⭐️
December 27, 2023

@anirbandutta 

 

Are these “Media no available” to be expected? I have no way to get to this specific idea that it got merged into.

anirbandutta
Expert ⭐️
January 2, 2024

Hi @Wayne thanks for bringing it up.

This is a post migration glitch the Support team has with them currently to fix. cc @Karenottema 

 

It's an opportunity for engagement
WayneAuthor
Expert ⭐️
January 2, 2024

Hi @Wayne thanks for bringing it up.

This is a post migration glitch the Support team has with them currently to fix. cc @Karenottema 

 

Any ETA?

anirbandutta
Expert ⭐️
January 4, 2024

Any ETA?

This issue is now resolved.

It's an opportunity for engagement