Helper ⭐️

New Idea

Support lightening custom domain in SFDC connector

Forum|Forum|7 years ago
September 23, 2019
9 replies
291 views

Hi Team,

We have a customer who is creating SFDC connector using custom domain as "https://********.lightning.force.com/"

Due to this, we are unable to authorize connector and resulting in "Token null - Authorization failed" issue. As a workaround, we are using "https://*******.my.salesforce.com/" as "custom domain" and it works fine.

Can we please support lightening domain as "https://********.lightning.force.com" while creating SFDC connection ? SS : https://cl.ly/142b4a855042

Best,

Hardik

Helper ⭐️⭐️

Hi Hardik,

We will take this enhancement request to the abcklog for prioritization.

Thanks!

hardik_motaAuthor

Helper ⭐️

thanks @sumesh

Hardik

Expert ⭐️⭐️

@hardik_mota changing this to idea post for tracking purposes!

hardik_motaAuthor

Helper ⭐️

Hi @sumesh ,

Do we have ETA to this enhancement request? We have few customers who have noticed similar behaviour when using lightening URL.

Hardik

Helper ⭐️

We just wasted a few weeks trying to connect our sandboxes going back and forth with our SF admins and turns out the issue was this… :(

jessie_brainerd

Contributor ⭐️⭐️⭐️

we ran into this issue during initial authentication, and needed a call with support to resolve it.

Expert ⭐️

I just ran into this too. Cmon Gainsight can we please fix this? I just lost 30 minutes trying to figure out what was wrong...

Jeff Kirkpatrick

hardik_motaAuthor

Helper ⭐️

Hi @rakesh !

Can you please provide us the tentative ETA for this request? It’s been impacted to multiple customers.

Best,

Hardik

Hardik

Contributor ⭐️⭐️⭐️

Any updates on this??