Supporting OR operator for Query Builder
Request: It would be nice to be able to include OR logic in our Audience configuration of Query Builder reports. Currently it only allows for AND logic with a singular Audience. You would have to have multiple audiences to possibly accommodate something similar to OR.
Example: I have a License that might either be identified by starting with USB or having another field indicate that the license is “USB”. I would have to break this out into two separate audiences that could potentially have overlap. Having the ability to perform OR logic is an essential tool for crafting audiences.
Gainsight Update 28/7/25: I have been assured by support that this enhancement is on the product roadmap, but they are not able to provide a timeline (understandable). I am writing this idea ticket to inform others that this is currently a gap and is intended to be filled in the near future. Support ticket #381534.
