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Survey Analytics/Reports on Dashboards

Related products:None
  • June 29, 2021
  • 7 replies
  • 155 views

sashicago

The reports in the Survey Analytics tool are incredibly useful but are often impossible to replicate using Report Builder. We have matrix style questions or multiple choice questions that, when in Report Builder, come out looking awkward, or multiple selections are separated by commas instead of being counted as individual responses towards a percentage. 

I think the survey reports should be available to add to dashboards as they are, rather than having to go rebuild with the data using several unrelated objects in Report Builder

7 replies

sai_ram
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  • Expert ⭐️⭐️
  • June 30, 2021

@sashicago agree with you and thank you for sharing your request here.  This will really reduce the manual efforts in creating reports. I vote for it and I will check with the product team. 


richa_bala
  • Helper ⭐️⭐️
  • July 1, 2021

Hi @sashicago - thank you for the feedback. Can you elaborate more about the challenges you are facing building the custom reports in Report Builder - perhaps we can help you in building them. Also, what are the common themes/types of reports you build related to Surveys.


sashicago
  • Author
  • Contributor ⭐️
  • July 7, 2021

Hi there @richa_bala -- I am attempting to recreate the report available on the Analyze section of the Survey tool

For example, this attached image of the report for a multiple choice question:

In the report builder all answers are separated by commas, which makes it impossible to recreate this report and get a better idea of how many of our participants expressed interest in each category


sarahmiracle
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  • VIP ⭐️⭐️⭐️⭐️⭐️
  • November 22, 2021

YES!! I was just experiencing this the other day -- I am wanting to use that exact same report (multi-select response report) and can’t recreate it in report builder.


anirbandutta
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  • Expert ⭐️
  • November 24, 2021

@richa_bala for any comments...


sarahmiracle
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  • VIP ⭐️⭐️⭐️⭐️⭐️
  • November 24, 2021

@sashicago our COM @phani_kumar helped us recreate a similar report in report builder (a multi-select question to count how many participants expressed interest in each category). He built it off the Survey User Answer object and counted the GSID of Survey User Answer grouped by the Question ID > Title, filtered for the survey in question & the multi-select question title. It looks great. Hope this helps you!


rrobinson
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  • Contributor ⭐️⭐️⭐️⭐️
  • August 14, 2023

Adding my vote to this, I believe GS documentation used to request a support ticket for help with survey reporting but I can’t find that wording any more.