New Idea
Survey Link in CTAs
Hey all,
I am posting this on behalf of a customer that had a question about Survey CTAs.
What they would like to see is the ability to put a link in the CTA that is fired off from the Survey tool that will direct the CSM straight to the survey question so that they may have quicker access to the finer details of the survey response.
This would keep the CSM from having to go through the CTA then navigate to the customer's CS360 page and grab the details from the Survey section of the page.
Do we have any other requests for something like this or have it anywhere on the roadmap?
Thanks!
I am posting this on behalf of a customer that had a question about Survey CTAs.
What they would like to see is the ability to put a link in the CTA that is fired off from the Survey tool that will direct the CSM straight to the survey question so that they may have quicker access to the finer details of the survey response.
This would keep the CSM from having to go through the CTA then navigate to the customer's CS360 page and grab the details from the Survey section of the page.
Do we have any other requests for something like this or have it anywhere on the roadmap?
Thanks!