Surveys - Shorter Partial Completion Configuration

Using in line surveys usually increases response rates, but not everyone keeps going after the first NPS/CSAT question, so keeping partial survey responses toggled on is super useful.

Internally, our support team wants an email to fire to a case owner for a low score. We’d still want to capture this for partial responses, but right now they necessitate an additional wait.

I’d like to capture partial responses but have them convert after a manner of minutes or hours rather than the minimum currently of one day.